Terms & Conditions

1. In these terms and conditions:

   "Customer" means any person, firm, company, government body or other entity which the Company contracts to supply goods or services.

   "Company" means SLR Trans Pty Ltd ACN 169 601 254 and any business operated by the Company, including any employees and agents.

   “Goods” refers to the goods the Company is requested to carry and includes any packaging, containers, or pallets in which the said goods are packed or accompanied.

   “Transport” refers to the entire service the Company is requested to provide regarding the goods, including loading, transport, unloading, and storage involved in their transit.

   “Sub-contractor” refers to any person or persons the Company arranges to provide transport services for the goods, including their employees, agents, and subcontractors.

2. Subject at all times to the application of these conditions, the Company will collect from, carry and deliver the goods as noted on the relevant consignment note or as otherwise agreed in writing.

3. The Company is authorised to arrange for a sub-contractor to transport the goods or to store the goods. If this occurs, the sub-contractor will be entitled to the full benefit of these conditions to the same extent as we are. At the same time, the Company is deemed to act as an agent and trustee to the sub-contractor when entering into this agreement on behalf of the sub-contractor.

4. If the customer instructs the Company to use a particular method of transport, we will try to use that method, but we may use another method at our discretion.

5. The Company warrants that:
   • The Customer is either the owner or the authorised owner of the goods, and by entering into this agreement, they do so on their behalf and on the behalf of any other persons for whom they are acting.
   • The Customer has correctly described the nature, size, and weight of the goods, correctly recorded the number of items, and accurately labelled the said goods.
   • The Customer will not request transport of any explosive, flammable, or otherwise dangerous (as classified under the Australian Dangerous Goods Code) or damaging goods without providing a full description and disclosure of the nature of the goods.
   • If the Customer authorises any deviation from the usual route or method of transport of the goods, the Company may consider at its discretion if it is reasonable or necessary.

6. The Company is not a common carrier and does not accept any liability as such. This includes but is not limited to, service failures, temperature failures on products, damages whilst in transit, or freight going out of code.

7. Unless the Company has agreed to provide Extended Warranty Protection for the goods and the Customer has paid the additional charge for this warranty, the Company will not be liable in tort or contract or otherwise, for any loss or damage to the goods, loss of market, loss of use or consequential loss or any deterioration, misdelivery, failure or delay in the delivery of the goods in transit or storage for any reason whatsoever, including negligence.

8. If the Company has agreed to provide Extended Warranty Protection for the goods and the Customer has paid the additional charge for the warranty, our liability will be:

   • Limited to the manufacturing costs of the goods that have been lost or damaged; and
   • Limited to the loss and damage which has been proven by the Customer to have been caused in transit during the provision of the transport services; and
   • Restricted to the accidental loss of or damage to the goods (other than loss or damage resulting from any variation in temperature, except as provided in condition 8.4); or
   • In respect to loss or damage to goods resulting from a variation in temperature only if attributed to:
     • Breakdown of refrigeration machinery resulting in its stoppage
     • Fire or explosion
     • Overturning or derailment of the transport vehicle
     • Collision or contact of the transport vehicle with an external object other than water, Unless otherwise agreed.

9. The Company must be notified of any circumstances that might give rise to a claim within 2 hours and receive a claim in writing for the loss or damage within 24 hours after the delivery of the goods was made at their destination.

10. Any legal proceedings must be commenced against us within 3 months of the completion date of the transport services or the date upon which the transport services should have been completed. Failing to comply with this means that we are discharged from any liability.

11. If under applicable State, Territory or Commonwealth law, including the Trade Practices Act 1974, conditions and warranties are implied terms of a contract based on this agreement, and rights and remedies are conferred on consumers that cannot be excluded, restricted or modified by agreement, then those rights are not excluded, restricted or modified by these conditions except to the extent permitted by law.

12. The Customer will be deemed liable to pay the freight charges as agreed, which are payable when goods are requested to be transported, and goods are collected for transport, regardless of whether or not all the goods requested to be transported are provided for transport at the time the goods are collected. The Company may charge freight by weight, measurement or value, and may reweigh, remeasure or revalue the goods at any time, and charge proportional additional freight if previously under-charged.

13. If the Customer advises that freight charges are to be paid by another person or persons, and the charges are not paid within 7 days of the date set for payment or, if no date is set for payment, within 7 days of the transport services, then the Customer will be held liable to pay the charges.

14. In addition to the freight charges, the Customer will be liable to pay charges relating to any delay in excess of 30 minutes in loading or unloading unless the Company causes that delay. This period of 30 minutes will begin when we report for loading or unloading.

15. The Customer will be responsible for the provision of labour to load or unload the transport vehicle.

16. If the Customer fails to pay our charges on reasonable demand, the Company may exercise a lien over goods and may detain or sell all or any of the goods in our possession or that of our employees, agents, or subcontractors and may retain from the sale proceeds the amount of our unpaid charges and all costs of the detention and sale.

17. If the agreed charges are exclusive of Goods and Services Tax (GST), the Customer must pay the required GST in addition to the agreed charges if such tax applies to the transport services provided.

18. The goods shall be delivered to the address given by the Customer. If the delivery cannot be made at that address during normal trading hours, then an additional charge will be payable for any consequential storage and further delivery attempts. A signed receipt or acknowledgement of delivery shall constitute proof of delivery.

19. The customer agrees that the Company may use their personal information for the purposes of our business relationship. We agree that the Company will not disclose their personal information except as required to perform the agreed transport services or if required to do so by law.

20. This agreement is governed by the laws of Australia.